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News

The dangers of using public charging stations

5/8/2023

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Cellphone charging is one of the purported benefits of digital kiosks, however, this is not a benefit and can, indeed, be public hazard. From California Coast Credit Union: 

Juice jacking is in the news again. It has been around since 2021, but the FBI and FCC are raising awareness again. “Juice jacking” is where bad actors use public chargers to infect smartphones and other devices with malware. This mostly happens in airports, hotels, and shopping centers, so avoid charging your mobile device there.
Tips to help you avoid becoming a juice jacking victim:
  • Avoid using a public USB charging station. Use an AC power outlet instead.
  • Bring AC, car chargers, and your own USB cables with you when traveling.
  • Carry a portable charger or external battery.
  • Consider carrying a charging-only cable, which prevents data from sending or receiving while charging, from a trusted supplier.
  • If you plug your device into a USB port and a prompt appears asking you to select "share data" or “charge only,” always select “charge only.”
  • Keep your software updated. Software updates are likely to have current security protection, patches, and bug fixes.
  • If you receive a prompt on your phone asking if you trust the device it is plugged into, that device may be attempting to transfer data from your phone. Decline the request.
  • Use two-factor authentication or biometric log-ins when available.
If you suspect that you might have been a victim of juice jacking, check your device for any signs of unusual behavior, such as unexpected pop-ups, notifications, or apps that you didn’t install, and report this to your phone provider. As always, we recommend that you report any incidents of juice jacking to the authorities to help prevent others from becoming victims. 
Sources:
  1. FCC
  2. U.S. Army Cyber Command 
  3. AGIO
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